GENERAL CONDITIONS OF SALES          
               
Point 1: The following conditions apply to all sales, quotations and deliveries. They are      
binding on both parties, to the exclusion of any other condition of the buyer, unless specified in writing by ARC and    
accepted without exceptions. By placing an order, the buyer declares that he is aware of these conditions and accepts them without   
reservation.              
Point 2: Belgian law applies to all agreements concluded under the effect of these conditions.      
All disputes concerning this agreement will be settled by the competent court in Tournai.      
However, the seller may, at its option, change the place of the court and choose the court of the place of establishment of the customer  
or its place of residence, whether or not under the legislation of the country where the buyer is established / resides.    
               
Point 3: All offers are non-binding, unless otherwise agreed in writing.        
               
Point 4: Deliveries and transfer of risk take place by transfer of the goods to the professional transport company or,    
in the event that the goods are collected by the buyer, upon receipt of the goods from the seller.      
Transport costs are in accordance with the price offer.          
Customs clearance is at buyer's expense.          
               
Point 5: After expiry of the agreed delivery period, a subsequent delivery period of 4 weeks will automatically come into effect.    
               
Point 6: The seller has the right to cancel all orders in whole or in part, or to demand advance payment for deliveries.    
remaining to be carried out, without the intervention of the court, if the buyer's financial situation deteriorates before the end of the delivery  
of the orders.              
               
Point7: Complaints and disputes against invoices must, under penalty of inadmissibility, be reported by registered letter within    
7 days from the invoice date. Disputes must be          
clearly described to the seller, in numbers and quality and provided that the goods are still in the condition      
in which they were delivered.            
Are not accepted: slight commercial tolerances or technical deviations in manufacturing, quality, weight, color, size.    
The finish, design, etc. do not constitute a basis for complaint. ARC has the option of      
credit, repair or replace the merchandise within thirty days of receipt of the return shipment.      
The existence of a complaint does not release the customer from his obligation to pay the invoices within the agreed period.    
               
Point 8: In the event of non-delivery or late delivery, no complaint can be made, except for serious fault on the part of the seller.  
ARC cannot be held responsible for the non-performance of the services or the delivery of the goods in the event of force majeure (fire,  
flood, war, accident, disease, …)            
               
Point 9: Payment of the purchase price must be made to an account number designated by the seller.      
Payments are always used to settle the oldest invoice.          
               
Point 10: When paying through a bank, the payment date is the day the seller's bank account is credited.      
In the event of non-payment of the invoice on its due date, late payment interest is automatically due from that day.    
and without prior notice, 15% per year on the amount of the invoice.        
Notwithstanding the foregoing, in the event of non-payment of the invoice after formal notice, a fixed compensation will be due to  
up to 20% of the invoice amount, with a minimum of 500 euro, as compensation to compensate for the damage    
economic and administrative suffered. This is without prejudice to ARC's right to prove the existence of greater damage.    
Expenses related to recovery costs are not included in this lump sum compensation and will be charged to the customer.    

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